Billing is one of the hardest things to do in fulfillment. It sucks for 3PLs and brands. There are so many moving pieces within the warehouse and tech stack that exceptions happen constantly, and using Excel only compounds the number of mistakes, errors, and omissions that can occur for every invoice. This is the area where being data-driven can have the largest ROI in terms of increased billing quality and customer satisfaction. Here’s three you need to do if you want to have data-driven billing:
All the Best, Tucker |