In Extensiv’s 2024 Benchmark report, they asked respondents where AI would have the most significant impact on their business. What was interesting was that their responses were all over the place. It looks like every issue 3PLs typically face is represented evenly.
My takeaway is that people view AI as just another tool to throw at their most challenging problems. However, I wonder if these challenges are caused by businesses lacking a tool or by insufficient processes. What do you think? All the Best, Tucker |